Resumé
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Work Experience |
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HP Client Engineer |
Dec 2007 – Present |
Design Strategy |
Phoenix, AZ |
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· Developed a system using WSH, Curl, and HTML/JQuery to monitor over 180 supported printers. · Created Excel spreadsheets to automatically query and compare Active Directory and Novell IDs. · Supervised as lead tech for several small site projects and deployments. · Imaging, configuration, installation, and repair of Dell, HP, and Lenovo desktop and laptop PCs. · Perform HP Laser printer repair and maintenance. · Maintain spare part inventory for PC and printer repair. |
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Freelance Tech Support |
June 2003 – Present |
Self Employed |
Peoria, AZ |
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· Provided remote tech support via VNC to people around the globe. · Home & small business support: Virus cleaning, Hardware repair, Networking, Software vulnerability check-ups |
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Inventory Control Coordinator |
June 2002 – June 2003 |
CompUSA |
Phoenix, AZ |
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· Developed an MS Access database to track high dollar items, replacing the paper log and increasing utilization by employees due to ease of use of the bar-code scanner. · In charge of maintaining consistency between the book and physical inventory. · Most accurate store inventory in two years. |
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RMA Manager |
Dec 2001 – June 2002 |
CompUSA |
Phoenix, AZ |
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· Supervised warehouse in the absence of warehouse Manager. · Decreased defective inventory by $30,000 in the first month to comply with company standards. · In charge of facilitating the return of merchandise to various vendors. |
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Software Sales Representative |
Dec 2000 – Dec 2001 |
CompUSA |
Phoenix, AZ |
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· Above sales responsibilities, an additional promotion was given to head store price integrity. |
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Education |
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Independent Studies |
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Peoria, AZ |
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· Web Tech: HTML, JavaScript, JQuery, AJAX, CSS, PHP, PERL, Apache Web Server, DNS · OSes: Windows, FreeBSD, Various Linux distributions · Databases: MySQL, SQLite · Programming: Visual Basic, C++, C# .NET, QT, PAWN, WSH, BASH |
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College Courses |
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GCC |
Glendale, AZ |
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· Unix Operating System · Linux Operating System & Administration - Two Semesters · Information Security Awareness · A+ Microcomputer Maintenance · Oracle 9i SQL & Administration - Three Semesters · Foreign Language: Latin - 2 Semesters, Spanish - Four Semesters |
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College Courses |
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Estrella Mountain |
Avondale, AZ |
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· Sophomore year in high school, received a scholarship to participate in CISCO Certified Network Associate class. |
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